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Meet Mary Ann Beach

31 Aug Posted by in Cactus Call | Comments Off on Meet Mary Ann Beach
Meet Mary Ann Beach

Name: Mary Ann Beach
Title: Executive Consultant
Company: The Beach Group
Current City: San Antonio, TX
Hometown: San Antonio, TX
Years in the market research industry: 30+

What duties does your current job position include? Consulting in the disciplines of Customer Experience, Voice of Customer programs, Market Research — Primary and Secondary, Data Analytics, Distribution and Product Strategies, Strategic Planning

What’s the best aspect of your current job position? Bringing tried and tested corporate processes and disciplines to smaller and local organizations

What you see coming in the market research industry during the next five years? More human and intelligent dialogues, two – way communications, research is no longer an event or one-way feedback. Organizations hold themselves accountable and clients reward the organizations that are delivering on their commitment to use the feedback.

How did you first come to work in market research? In my mid-twenties, my boss no longer wanted to travel. My job did not require travel and his did. We went to management and asked if we could switch. He approved my promotion to statewide manager of Market Research and Information Management for Bank One, TX which later became JP Morgan Chase.

What led to you to joining the Insights Association? I was responding to a request from TX Health and Human Services and felt I needed more credentials, which Insights Association provided.

What is your educational background? Bachelors Business Management from Amberton University with an emphasis in Statistics

Where else have you worked in the past – including non¬‐MR positions? First American Bank in Nashville, which is now Regions Bank. Frost Bank

What do you do in your spare time – hobbies or activities? Golf, Sewing, Knitting, Traveling

Favorite sports team? Dallas Cowboys and the San Antonio Spurs

Do you have any unusual talents? Artist — using pencils as my medium

What would others be surprised to know about you? I have sold my artwork to the public and I have been named a Customer Experience Rock Star by Maritz CX

Favorite book or movie? The Alchemist by Paulo Coelho — recommend it to all in their early 20s

What is your ideal vacation? A beach with no motor vehicles

What is your favorite quote? Remember that wherever your heart is, there you will find your treasure.